When receiving gifts, Tindra can automatically send a "Thank you" response.
When a gift is received, Tindra checks the Campaign to find out if it should send thanks.
General rules:
| Gift |
Default Response
|
| Small gifts |
No response is sent.
|
| "Normal" gifts |
An SMS is sent.
|
| Big gifts |
A PDF document is sent with info and a greeting and signature of the base leader.
|
| Huge gifts |
A "warning" pops up on the Dashboard, waiting for this to be delt with manually.
|
Default values for gifts
| Gift category |
Amount |
Comment
|
| Small gift |
< 100 |
Set to 9999999 if no receipts should be sent at all.
|
| Normal gift |
up to 1000 |
|
| Big gift |
Up to 10.000 |
|
| Huge gift |
Over 10.000 |
|
Detailed setup
| |
First time gift |
Extra gift from frequent donor |
Other gifts |
Gift on a "thank you"-note
|
| Small gift |
A |
A |
A |
A
|
| Normal gift |
B |
C |
D |
E
|
| Big gift |
F |
G |
H |
I
|
| Huge gift |
J |
J |
J |
J
|
A "thank you"-note can be the same for many categories.
| Type |
Code |
Action |
Example |
Failover
|
| Small |
A |
Do nothing. |
- |
-
|
| Normal |
B |
SMS |
Thank you for your gift. |
Email
|
| C |
SMS |
Thank you for your extra gift. |
Email
|
| D |
SMS |
...We have a program for frequent donors. Care to join? Follow this link. |
Email
|
| E |
SMS |
...We have a program for frequent donors. Care to join? Follow this link. |
Email
|
| Big |
F |
Email |
Thank you for your very generous gift! |
Letter
|
| G |
Email |
Thank you for your very generous additional gift! |
Letter
|
| H |
Email |
Thank you for your very generous gift. You can change your donations on MinSide. |
Letter
|
| I |
Email |
Thank you for your very generoud gift. You can administer your frequent donor agreements on MinSide |
Letter
|
| Huge |
J |
Phone call |
We are amazed... |
Phone call
|
